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Updated June 25, 2026 · Federal contractor + Johns Hopkins + cleared remote work.

Customer service jobs in Baltimore, MD

Cushy WFH customer service roles open to applicants based in Baltimore, MD.

Most cushy customer service jobs are fully remote and US-eligible, so applicants in Baltimore, MD qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Baltimore, MD in their applicant criteria, plus the broader US-remote pool.

Baltimore hosts one of the strongest cleared-remote-contractor markets in the US, driven by proximity to DC and NSA. Major employers include Booz Allen Hamilton, Leidos, SAIC, and Northrop Grumman. Johns Hopkins Health System and University of Maryland Medical System drive healthcare admin remote hiring. Maryland state income tax is moderate plus a 3.2% county-level tax in Baltimore. Cost-of-living is moderate.

24 verified customer service listings open to Baltimore, MD applicants

Common questions about customer service jobs in Baltimore, MD

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