Data Entry Administrative

**About The Company** Achieve is a leading digital personal finance company dedicated to empowering individuals to improve their financial well\-being. Our mission is to help everyday people transition from financial struggles to financial thriving by offering innovative, personalized financial solutions. Leveraging proprietary data and advanced analytics, we tailor our services to meet each member's unique financial journey, including options such as personal loans, home equity loans, debt consolidation, financial tools, and educational resources. Our approach is rooted in compassion, care, and a human\-centric perspective, ensuring that our members are treated with respect and empathy. With a commitment to diversity and inclusion, Achieve fosters a supportive environment where employees can grow professionally and personally, making a meaningful impact on the lives of millions across the United States. **About The Role** As a Member Services Advocate in our Administrative \- Data Entry team, you will play a crucial role in supporting our mission by ensuring the accuracy and integrity of client information. Your primary responsibility will be to review physical and electronic documents received from clients and creditors, accurately extracting key details to ensure proper documentation and account updates. This role involves performing data entry tasks within our secure databases, collaborating with multiple departments to maintain up\-to\-date client records, and adhering to strict protocols to safeguard sensitive information. The position offers an opportunity to contribute to a fast\-paced environment where attention to detail and accuracy are paramount. You will work closely with cross\-functional teams to support our members' financial journeys and ensure the seamless operation of our data management processes. **Qualifications** * Experience with computers and proficiency in Microsoft Office Suite (Word, Excel, Outlook, Adobe) * Strong attention to detail and accuracy in data entry * Ability to multi\-task effectively in a fast\-paced environment * Adaptability to change and willingness to learn new processes * Previous customer service or administrative experience preferred * Excellent communication and collaboration skills * Ability to exercise discretion and independent judgment on sensitive matters **Responsibilities** * Review physical and electronic documents received from clients and creditors to extract relevant information * Perform data entry tasks accurately within company databases and other systems * Update client information and documentation as needed to ensure records are current and complete * Coordinate with multiple departments to verify and maintain data integrity * Follow established protocols to protect sensitive client information and ensure compliance * Perform document scanning, uploading, and processing activities in a timely manner * Assist in resolving discrepancies or issues related to client documentation * Support various work streams throughout the day, adapting to changing priorities * Maintain a high standard of quality and accuracy in all data\-related tasks **Benefits** * Hybrid and remote work opportunities for flexible scheduling * 401(k) plan with employer matching contributions * Comprehensive medical, dental, and vision insurance plans, including HSA and FSA options * Generous vacation and sick leave policies, along with dedicated volunteer days * Access to wellness programs through Employee Assistance Program, Talkspace, and fitness discounts * Up to $5,250 annually for eligible education expenses * Pet care discounts for employees with furry family members * Financial support through the Achieve Care Fund during times of hardship * Inclusive workplace culture supported by employee resource groups * Opportunities for professional development and career growth within a dynamic organization Equal Opportunity Achieve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that a diverse workforce enhances our ability to serve our members effectively and fosters innovation and growth within our organization.