Full job description
Support UHG members with their health insurance questions. Day shift, full benefits day one, $1/hr raise after 90 days.
Verified 1 hour ago. How we verify.
✓ Verified 1 hour agoPosted 2 days agoSalary verifiedCushy score: 89
Member Services Representative — UnitedHealth Group (Remote)
UnitedHealth Group·300,000+ employees·HealthcareVerified employer
Hourly pay
$19–21/hr
per hour
Schedule
Set shift
~40 hrs/wk
Type
Full time
Fully remote · US
Experience
1+ yr
No degree required
Apply directly on UnitedHealth Group career site · ~2 min·47 viewed today
The quick read
Healthcare member services at UHG — Fortune 5 stability, full benefits from day one, and a $1/hr raise after 90 days. Pays at the top of the customer service market because of the healthcare-specific knowledge required.
What we like about this job
- Fortune 5 stability
- Benefits start day one
- Day shift only — no rotating schedule
Skills you'll use
- Customer service
- Healthcare terminology
- Active listening
- CRM tools
What you'll do
- Answer member calls about benefits and claims
- Process claim status updates
- Schedule callbacks for complex issues
What you'll need
Must have
- 1 year customer service experience
- High-school diploma
Nice to have
- Healthcare or insurance background
- Bilingual
Benefits
- Health, dental, vision
- 401(k) with match
- Paid time off
- Paid training
- Equipment provided
Schedule
- Remote type
- Fully remote, US-based
- Hours
- 40 hrs/week
- Time zone
- Eastern Time
- Weekends
- Rotating
- Shift options
- 7 AM–3:30 PM ET · 11 AM–7:30 PM ET · 1:30 PM–10 PM ET
- Flexibility
- Set schedule chosen at training
About UnitedHealth Group
Fortune 5 healthcare company with one of the largest US remote workforces. Healthcare admin, claims processing, and member services from home.
- Size
- 300,000+ employees
- Founded
- 1977
- HQ
- Minnetonka, MN
- Glassdoor
- ★ 3.7
✓ We've verified this employer. See our 4-layer verification methodology.
Get more cushy jobs like this
We'll send you new healthcare admin jobs paying $19–21/hr or more.
Double opt-in · unsubscribe anytime.
Time to apply: ~2 minutes on UnitedHealth Group career site