174 active jobs · updated May 9, 2026
Customer support, but no phone calls.
Chat and email support is customer service's quieter cousin. Same kind of work — help customers, document tickets, escalate when needed — but no live phone calls. Hugely popular with people who have noisy home environments or simply prefer written communication.
Pay runs slightly above general customer service ($19/hr median vs $18/hr) because written support requires more polished writing. 174 active openings; top hirers are Foundever, ModSquad, and SaaS companies like Help Scout and Zapier.
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NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Yes — well-designed chat-only roles never ask you to take voice calls. We tag every listing with whether phone work is required so you can filter accordingly.
Most ask for 40–50 WPM minimum. Tools like ProProfs Chat and Intercom auto-suggest replies, so practical chat speed feels lower than raw typing.