Updated June 25, 2026 · Federal civil service + contractor hub + cleared remote work concentration.
Cushy WFH customer service roles open to applicants based in Washington, DC.
Most cushy customer service jobs are fully remote and US-eligible, so applicants in Washington, DC qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Washington, DC in their applicant criteria, plus the broader US-remote pool.
Washington DC hosts the largest concentration of federal civil service remote hiring in the US (accessible via USAJobs) and the strongest cleared-remote contractor market (Booz Allen Hamilton, Leidos, SAIC, GDIT, General Dynamics). DC residents pay DC income tax (top rate 10.75%, comparable to California); cost-of-living is among the highest in the US, but federal-locality-pay adjustments significantly raise nominal salaries. Veteran preference applies on all federal roles.
24 verified customer service listings open to Washington, DC applicants
RG&T Solutions · Various
Posted just now · ✓ Verified just now
val's services · Various
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Home Health Focus AI · Various
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Casella Waste Systems, Inc. · Various
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Tactacam · Various
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Concentrix · Business
Posted just now · ✓ Verified just now
DataAnnotation · Various
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Pricebook Digital · Various
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Gilder Search Group · Various
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DataAnnotation · Various
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Akkodis · Various
Posted just now · ✓ Verified just now
Concentrix · Business
Posted just now · ✓ Verified just now
Resonance CX Partners · Various
Posted just now · ✓ Verified just now
TestHiring · Various
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DataAnnotation · Various
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Quince · Various
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Mosaic Talent Consulting · Various
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Department of Veterans Affairs · Various
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Brenmar Associates · Various
Posted 7 days ago · ✓ Verified just now
Concentrix · Business
Posted just now · ✓ Verified just now
Destinee Travel · Various
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Cyber Focus AI · Various
Posted just now · ✓ Verified just now
DataAnnotation · Various
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Concentrix · Business
Posted just now · ✓ Verified just now
Verified listings in this category pay a median of $18/hour, ranging from $15 to $27/hour. Most fully remote roles pay the same nationally regardless of where you live.
Most are open to anyone in the United States. We surface Washington, DC explicitly when employers list it as a preferred or eligible location.
Based on 1,438 verified listings on Cushy Jobs, remote customer service roles pay a median of $18/hour, ranging from $15 to $27/hour. Healthcare and insurance customer service tend to pay $1–3/hour above average.
No — about 31% of the listings we track explicitly say no prior experience is required. Most BPOs (Concentrix, TTEC, Sutherland) provide 2–4 weeks of paid training before you take live calls.