Updated June 25, 2026 · Insurance HQs + central-time-zone advantage + Chicago BPO.
Cushy WFH customer service roles open to applicants based in Illinois.
Most cushy customer service jobs are fully remote and US-eligible, so applicants in Illinois qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Illinois in their applicant criteria, plus the broader US-remote pool. Illinois residents have access to roughly the same applicant pool as the rest of the US — the difference is in state labor laws (pay frequency, sick leave, classification rules) noted below.
Illinois is a historic insurance hub — Allstate (headquartered in Northbrook) and State Farm (headquartered in Bloomington) both run large remote claims and customer service operations, alongside Aon, Zurich, and CNA in Chicago. Walgreens (Deerfield HQ) drives retail-adjacent remote admin. Illinois has a flat 4.95% state income tax. The central time zone is a genuine advantage for nationwide BPO customer service — workers can cover both East Coast morning and West Coast afternoon peaks in a standard shift.
24 verified customer service listings open to Illinois applicants
RG&T Solutions · Various
Posted just now · ✓ Verified just now
val's services · Various
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Home Health Focus AI · Various
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Casella Waste Systems, Inc. · Various
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Tactacam · Various
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Concentrix · Business
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DataAnnotation · Various
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Pricebook Digital · Various
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Gilder Search Group · Various
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DataAnnotation · Various
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Akkodis · Various
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Concentrix · Business
Posted just now · ✓ Verified just now
Resonance CX Partners · Various
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TestHiring · Various
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DataAnnotation · Various
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Quince · Various
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Mosaic Talent Consulting · Various
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Department of Veterans Affairs · Various
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Brenmar Associates · Various
Posted 7 days ago · ✓ Verified just now
Concentrix · Business
Posted just now · ✓ Verified just now
Destinee Travel · Various
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Cyber Focus AI · Various
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DataAnnotation · Various
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Concentrix · Business
Posted just now · ✓ Verified just now
Verified listings in this category pay a median of $18/hour, ranging from $15 to $27/hour. Most fully remote roles pay the same nationally regardless of where you live.
Most are open to anyone in the United States. We surface Illinois explicitly when employers list it as a preferred or eligible location.
No — most cushy WFH listings are open to all 50 states. Listings tagged "Illinois" usually mean the employer prefers Illinois residents (sometimes for tax/payroll reasons) but will still hire from neighboring states. Check each posting.
Based on 1,438 verified listings on Cushy Jobs, remote customer service roles pay a median of $18/hour, ranging from $15 to $27/hour. Healthcare and insurance customer service tend to pay $1–3/hour above average.
No — about 31% of the listings we track explicitly say no prior experience is required. Most BPOs (Concentrix, TTEC, Sutherland) provide 2–4 weeks of paid training before you take live calls.