Updated June 25, 2026 · Healthcare giant + insurance + Comcast remote support.
Cushy WFH chat & email support roles open to applicants based in Philadelphia, PA.
Most cushy chat & email support jobs are fully remote and US-eligible, so applicants in Philadelphia, PA qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Philadelphia, PA in their applicant criteria, plus the broader US-remote pool.
Philadelphia is anchored by Comcast's headquarters, with substantial remote customer service hiring across cable, internet, and Xfinity Mobile support. Independence Blue Cross and Aetna run major Philadelphia-area healthcare admin remote operations. Lincoln Financial maintains substantial Philadelphia financial-services remote hiring. Pennsylvania flat 3.07% state income tax applies; cost-of-living is mid-range nationally.
24 verified chat & email support listings open to Philadelphia, PA applicants
Quince · Various
Posted just now · ✓ Verified just now
NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
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RG&T Solutions · Various
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Jobright.ai · Various
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ms consultpartner · Various
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NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
WVSU · Various
Posted just now · ✓ Verified just now
Turtles · Various
Posted just now · ✓ Verified just now
Aisle and Abroad · Various
Posted just now · ✓ Verified just now
Positive Behavior Steps · Various
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Embrace Software Inc · Various
Posted just now · ✓ Verified just now
ms consultpartner · Various
Posted just now · ✓ Verified just now
Aisle and Abroad · Various
Posted just now · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
Posted just now · ✓ Verified just now
Agile Financial Systems · Various
Posted just now · ✓ Verified just now
CapeTalent · Various
Posted just now · ✓ Verified just now
1-800 Contacts · Various
Posted just now · ✓ Verified just now
Absorb Software · Various
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Jack Henry & Associates · Various
Posted just now · ✓ Verified just now
OnlineJobs.PH · Various
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Canvia · Various
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Empathy · Various
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Concentrix · Business
Posted just now · ✓ Verified just now
Verified listings in this category pay a median of $19/hour, ranging from $16 to $26/hour. Most fully remote roles pay the same nationally regardless of where you live.
Most are open to anyone in the United States. We surface Philadelphia, PA explicitly when employers list it as a preferred or eligible location.
Yes — well-designed chat-only roles never ask you to take voice calls. We tag every listing with whether phone work is required and only list this category page jobs where chat or email is the sole channel. A small subset of listings labeled "omnichannel" expect occasional phone backup; those are filed under customer service, not here.
Most ask for 40–50 WPM minimum, with 95%+ accuracy. Tools like Intercom, Zendesk, and Help Scout auto-suggest replies and offer canned-response macros, so practical chat speed feels lower than raw typing. Email roles are slower (one well-crafted reply every 5–8 minutes) and weight clarity over speed.