Updated June 25, 2026 · UnitedHealth HQ + Target + 3M + strong remote-hiring ecosystem.
Cushy WFH chat & email support roles open to applicants based in Minneapolis, MN.
Most cushy chat & email support jobs are fully remote and US-eligible, so applicants in Minneapolis, MN qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Minneapolis, MN in their applicant criteria, plus the broader US-remote pool.
Minneapolis is anchored by UnitedHealth Group headquarters — the single largest cushy WFH employer in the US with extensive Minneapolis-area remote operations spanning Optum, claims, prior-auth, and member services. Target, 3M, and U.S. Bank all drive significant Minneapolis-area remote hiring. Minnesota state income tax is high (top rate 9.85%) but balanced by strong worker protections and the area's high quality-of-life.
24 verified chat & email support listings open to Minneapolis, MN applicants
Quince · Various
Posted just now · ✓ Verified just now
NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
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RG&T Solutions · Various
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Jobright.ai · Various
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ms consultpartner · Various
Posted just now · ✓ Verified just now
NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
WVSU · Various
Posted just now · ✓ Verified just now
Turtles · Various
Posted just now · ✓ Verified just now
Aisle and Abroad · Various
Posted just now · ✓ Verified just now
Positive Behavior Steps · Various
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Embrace Software Inc · Various
Posted just now · ✓ Verified just now
ms consultpartner · Various
Posted just now · ✓ Verified just now
Aisle and Abroad · Various
Posted just now · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
Posted just now · ✓ Verified just now
Agile Financial Systems · Various
Posted just now · ✓ Verified just now
CapeTalent · Various
Posted just now · ✓ Verified just now
1-800 Contacts · Various
Posted just now · ✓ Verified just now
Absorb Software · Various
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Jack Henry & Associates · Various
Posted just now · ✓ Verified just now
OnlineJobs.PH · Various
Posted just now · ✓ Verified just now
Canvia · Various
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Empathy · Various
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Concentrix · Business
Posted just now · ✓ Verified just now
Verified listings in this category pay a median of $19/hour, ranging from $16 to $26/hour. Most fully remote roles pay the same nationally regardless of where you live.
Most are open to anyone in the United States. We surface Minneapolis, MN explicitly when employers list it as a preferred or eligible location.
Yes — well-designed chat-only roles never ask you to take voice calls. We tag every listing with whether phone work is required and only list this category page jobs where chat or email is the sole channel. A small subset of listings labeled "omnichannel" expect occasional phone backup; those are filed under customer service, not here.
Most ask for 40–50 WPM minimum, with 95%+ accuracy. Tools like Intercom, Zendesk, and Help Scout auto-suggest replies and offer canned-response macros, so practical chat speed feels lower than raw typing. Email roles are slower (one well-crafted reply every 5–8 minutes) and weight clarity over speed.