Updated June 25, 2026 · Bilingual customer service + Latin America-facing remote support.
Cushy WFH chat & email support roles open to applicants based in Miami, FL.
Most cushy chat & email support jobs are fully remote and US-eligible, so applicants in Miami, FL qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Miami, FL in their applicant criteria, plus the broader US-remote pool.
Miami offers the largest concentration of Spanish-English bilingual remote customer service hiring in the US — a $2-$5/hour premium applies across BPO and direct employers. Concentrix, Foundever, and Atento run major Miami-area bilingual operations. Many US companies with Latin American customer bases (hospitality, financial services, telecom) anchor their bilingual support teams in Miami. Florida no-state-income-tax advantage applies; cost-of-living is above national average.
24 verified chat & email support listings open to Miami, FL applicants
Quince · Various
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NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
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WVSU · Various
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Jobright.ai · Various
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Jobright.ai · Various
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RG&T Solutions · Various
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Turtles · Various
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Embrace Software Inc · Various
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ms consultpartner · Various
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Positive Behavior Steps · Various
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Filipino Contractors · Various
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ms consultpartner · Various
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Aisle and Abroad · Various
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Aisle and Abroad · Various
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NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Agile Financial Systems · Various
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Absorb Software · Various
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Didi Hirsch Mental Health Services · Various
Posted just now · ✓ Verified just now
CapeTalent · Various
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1-800 Contacts · Various
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Canvia · Various
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One Firefly · Various
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Jack Henry & Associates · Various
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Verified listings in this category pay a median of $19/hour, ranging from $16 to $26/hour. Most fully remote roles pay the same nationally regardless of where you live.
Most are open to anyone in the United States. We surface Miami, FL explicitly when employers list it as a preferred or eligible location.
Yes — well-designed chat-only roles never ask you to take voice calls. We tag every listing with whether phone work is required and only list this category page jobs where chat or email is the sole channel. A small subset of listings labeled "omnichannel" expect occasional phone backup; those are filed under customer service, not here.
Most ask for 40–50 WPM minimum, with 95%+ accuracy. Tools like Intercom, Zendesk, and Help Scout auto-suggest replies and offer canned-response macros, so practical chat speed feels lower than raw typing. Email roles are slower (one well-crafted reply every 5–8 minutes) and weight clarity over speed.