Chat & email support jobs in Memphis, TN

Common questions about chat & email support jobs in Memphis, TN

• How much do remote chat & email support jobs in Memphis, TN pay?

  Verified listings in this category pay a median of $19/hour, ranging from $16 to $26/hour. Most fully remote roles pay the same nationally regardless of where you live.

• Are these jobs only for residents of Memphis, TN?

  Most are open to anyone in the United States. We surface Memphis, TN explicitly when employers list it as a preferred or eligible location.

• Are chat support jobs really phone-free?

  Yes — well-designed chat-only roles never ask you to take voice calls. We tag every listing with whether phone work is required and only list this category page jobs where chat or email is the sole channel. A small subset of listings labeled "omnichannel" expect occasional phone backup; those are filed under customer service, not here.

• Do chat support jobs require fast typing?

  Most ask for 40–50 WPM minimum, with 95%+ accuracy. Tools like Intercom, Zendesk, and Help Scout auto-suggest replies and offer canned-response macros, so practical chat speed feels lower than raw typing. Email roles are slower (one well-crafted reply every 5–8 minutes) and weight clarity over speed.