Updated June 25, 2026 · Healthcare + higher-ed admin + financial services + high cost-of-living.
Cushy WFH chat & email support roles open to applicants based in Boston, MA.
Most cushy chat & email support jobs are fully remote and US-eligible, so applicants in Boston, MA qualify for the same listings as anywhere else in the country. We surface listings here that specifically prefer or list Boston, MA in their applicant criteria, plus the broader US-remote pool.
Boston anchors substantial healthcare admin remote hiring (Mass General Brigham, Tufts Medicine, Boston Children's Hospital) and financial-services remote work (Fidelity Investments headquartered in the metro). Massachusetts state income tax is flat 5%, plus a 4% surtax on income over $1M (rarely relevant for cushy wage bands). Cost-of-living is among the highest nationally; pay rates typically run 8-12% above national average to compensate.
24 verified chat & email support listings open to Boston, MA applicants
Quince · Various
Posted just now · ✓ Verified just now
NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
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WVSU · Various
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Jobright.ai · Various
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Jobright.ai · Various
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RG&T Solutions · Various
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Turtles · Various
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Embrace Software Inc · Various
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ms consultpartner · Various
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Positive Behavior Steps · Various
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Filipino Contractors · Various
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ms consultpartner · Various
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Aisle and Abroad · Various
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Aisle and Abroad · Various
Posted just now · ✓ Verified just now
NoGigiddy · Various
Posted 3 days ago · ✓ Verified just now
Agile Financial Systems · Various
Posted just now · ✓ Verified just now
Absorb Software · Various
Posted just now · ✓ Verified just now
Didi Hirsch Mental Health Services · Various
Posted just now · ✓ Verified just now
CapeTalent · Various
Posted just now · ✓ Verified just now
1-800 Contacts · Various
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Canvia · Various
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One Firefly · Various
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Jack Henry & Associates · Various
Posted just now · ✓ Verified just now
Verified listings in this category pay a median of $19/hour, ranging from $16 to $26/hour. Most fully remote roles pay the same nationally regardless of where you live.
Most are open to anyone in the United States. We surface Boston, MA explicitly when employers list it as a preferred or eligible location.
Yes — well-designed chat-only roles never ask you to take voice calls. We tag every listing with whether phone work is required and only list this category page jobs where chat or email is the sole channel. A small subset of listings labeled "omnichannel" expect occasional phone backup; those are filed under customer service, not here.
Most ask for 40–50 WPM minimum, with 95%+ accuracy. Tools like Intercom, Zendesk, and Help Scout auto-suggest replies and offer canned-response macros, so practical chat speed feels lower than raw typing. Email roles are slower (one well-crafted reply every 5–8 minutes) and weight clarity over speed.