Customer Service

Mosaic Talent Consulting's mission is to help job seekers piece together their ideal career by surfacing diverse, quality opportunities. We are not a staffing firm or agency. Mosaic does not hire for these positions—we aggregate and authenticate them from real employers. Employer Industry: Digital Personal Finance **Why Consider This Job Opportunity** * Starting pay of $18\.00 per hour * Opportunity for career advancement with structured progression toward higher\-level positions * 100% remote work option with optional in\-office work in Tempe/Phoenix * Access to comprehensive benefits including medical, dental, and vision coverage * Generous paid time off policy including vacation, sick time, and volunteer days * Unique perks such as pet care discounts and financial support through the Achieve Care Fund **What To Expect (Job Responsibilities)** * Communicate with members via phone and email, providing empathetic support in every interaction * Listen to members and offer tailored solutions to their unique financial needs * Collaborate with team members to share knowledge and best practices * Accurately document member interactions and activities for record\-keeping **What Is Required (Qualifications)** * Minimum of 1 year of customer service experience in a call center or retail environment * High school diploma or equivalent education * Availability for an 8\-hour shift between 6 AM and 8 PM * People\-focused approach with a solution\-oriented mindset * Ability to manage a high volume of inbound calls effectively **How To Stand Out (Preferred Qualifications)** * Experience in the financial services industry * Familiarity with digital communication tools and customer relationship management (CRM) software * Strong problem\-solving skills and adaptability in a fast\-paced environment \#DigitalFinance \#RemoteWork \#CustomerService \#CareerGrowth \#EmployeeBenefits "We prioritize candidate privacy and champion equal\-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top\-tier employer." \#MosaicTalentConsulting