The quick read
Mosaic Talent Consulting is seeking a Field Service Planner/Scheduler for a fully remote role. This position involves coordinating and managing schedules for field technicians, requiring excellent organizational and communication skills. The company offers a competitive compensation package along with comprehensive benefits, including a 401K and healthcare coverage. Join a supportive team focused on customer satisfaction and career advancement.
Full job description
Mosaic Talent Consulting's mission is to help job seekers piece together their ideal career by surfacing diverse, quality opportunities. We are not a staffing firm or agency. Mosaic does not hire for these positions—we aggregate and authenticate them from real employers.
Employer Industry: Field Services and Operations Management
**Why Consider This Job Opportunity**
* Competitive compensation package
* Comprehensive benefits including 401K, medical, vision, and dental coverage
* Opportunity for career advancement within a dynamic field service environment
* Fully remote work flexibility, allowing for a better work\-life balance
* Supportive and collaborative work culture focused on customer satisfaction
**What To Expect (Job Responsibilities)**
* Coordinate the scheduling and dispatch of field installation technicians across the United States
* Manage resource allocation to ensure optimal utilization and efficient project execution
* Cultivate and maintain strong relationships with installation partners for timely service delivery
* Communicate effectively with customers to confirm appointments and address any scheduling issues
* Maintain accurate records of service activities, including scheduling details and customer communications
**What Is Required (Qualifications)**
* Minimum 2\+ years of experience as a service scheduler, with a strong background in Salesforce
* Strong organizational skills and attention to detail, capable of managing multiple priorities
* Excellent verbal and written communication skills for professional interaction with customers and stakeholders
* Proficiency in scheduling software and Microsoft Office applications
* Ability to work independently and thrive in a fast\-paced, dynamic environment
**How To Stand Out (Preferred Qualifications)**
* Experience with field service operations and telematics
* Familiarity with invoicing and purchase order processes
* Previous experience in a customer\-facing role that emphasizes service delivery
\#FieldService \#RemoteWork \#CustomerSatisfaction \#CareerOpportunity \#CompetitiveCompensation
"We prioritize candidate privacy and champion equal\-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top\-tier employer."
\#MosaicTalentConsulting
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