Technical Support Officer

The quick read

Join our team as a Technical Support Officer. You’ll be responsible for enhancing our self-service resources by editing and publishing quality knowledge base content. The role involves diagnosing hardware and software issues and identifying areas for improvement. It’s a fully remote opportunity with no degree required, great for entry-level candidates looking to grow in tech support.

Skills you'll use

• hardware diagnosis
• software diagnosis
• service desk tools

Schedule

Remote type

Fully remote, US-based

Hours

40 hrs/week

Time zone

Various

Weekends

Standard

Shift options

Flexibility

Set schedule