Remote Customer Service - Product Support - $25-$45 per hour

We are seeking a dedicated **Work\-From\-Home Customer Service \- Product Support** professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of **$25\-$45 per hour** . As a Customer Service \- Product Support representative, you will * Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issues * Troubleshoot technical problems and guide users through troubleshooting steps * Maintain detailed records of customer interactions and resolutions in our CRM system * Collaborate with internal teams to escalate and resolve complex issues efficiently * Provide feedback to improve product features and customer experience Key skills include excellent communication, problem\-solving abilities, and a customer\-focused attitude. Prior experience in customer support or product assistance is beneficial but not required. Benefits include * Flexible work hours and remote work environment * Competitive pay rate with opportunities for bonuses * Comprehensive training and ongoing support * Health, dental, and vision insurance options * Paid time off and holidays Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts.