The quick read
Join Cypress HCM as a Social Media Manager - Content Specialist. This fully remote contractor role involves reviewing and approving user-submitted video content for a mobile app, ensuring quality and adherence to community standards. Ideal candidates possess social media management experience, strong judgment, and a knack for process improvement. Enjoy flexible hours and a pay range of $25-$34 per hour, making it a great opportunity for organized individuals looking to leverage their expertise in a dynamic field.
Full job description
We are looking for a detail\-oriented contractor to support a video content feed within our consumer mobile app. In this role, you will serve as the primary reviewer of user\-submitted video content, ensuring all published content meets our established quality and community standards. This is a high\-judgment, process\-driven role that requires operational consistency and the ability to think critically when guidelines meet real\-world edge cases.
**Key Responsibilities**
* Review and make daily approval and rejection decisions on user\-submitted video content based on established content guidelines
* Identify and escalate grey\-area content that requires additional review or policy clarification
* Partner with internal stakeholders to revise and expand content guidelines as new content scenarios emerge
* Source and identify potential content creators across social platforms to expand the contributor pipeline
* Maintain accurate records of moderation decisions to support audit trails and trend analysis
* Identify opportunities to automate or streamline portions of the moderation workflow using AI\-assisted tooling
* Provide regular reporting on content volume, approval rates, rejection reasons, and flagged patterns
* You bring the discipline to work through a daily content queue accurately and efficiently, and the initiative to improve the process over time. You spot patterns, ask good questions, and leave systems better than you found them.
**Qualifications**
* Hands\-on experience managing organic social media for a brand, including content publishing, copywriting, and community engagement
* Working knowledge of platform norms, content formats, and best practices across major social channels (Instagram, TikTok, Facebook, etc.)
* Experience in a role requiring high\-volume daily decision\-making with strong attention to detail
* Strong judgment and comfort making consistent decisions in ambiguous situations
* Organized and self\-directed, with the ability to manage a daily workload independently
* Experience writing or maintaining process documentation, guidelines, or playbooks is a plus
* Curiosity about or experience with AI tools is a plus
Compensation: $25 \- $34 per hour
ID: 37320208
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