Scheduler, YM CARE Center

Prism Data Consulting's mission is to help data professionals see opportunities from every angle to find their best fit. We are not a staffing firm or agency. Prism does not hire for these roles—we analyze and verify them from employers seeking data expertise. Employer Industry: Healthcare Services **Why Consider This Job Opportunity** * Salary up to $28\.43 per hour * Opportunity for career advancement and growth within the organization * Work remotely within Connecticut * Supportive and collaborative work environment * Chance to make a positive impact on patient care and scheduling efficiency **What To Expect (Job Responsibilities)** * Answer telephone calls and assess the urgency of calls, providing assistance or directing callers as necessary * Schedule patient appointments and resolve scheduling conflicts, notifying patients of changes or cancellations * Build and modify provider master schedules and clinic calendars while accommodating time off and emergencies * Book diagnostic tests and specialized appointments, ensuring patients receive necessary paperwork and instructions * Maintain inventory of office supplies and educational materials while overseeing support staff when necessary **What Is Required (Qualifications)** * Minimum of four years of related work experience, with at least two years in the same job family at a lower level, or two years of experience plus an Associate degree * Outstanding interpersonal and customer service skills * Proven ability to handle heavy phone volume and exercise sound independent judgment * Strong organizational skills with attention to detail and ability to manage conflicting demands * Well\-developed English language skills for accurate typing and handling of confidential patient information **How To Stand Out (Preferred Qualifications)** * Experience scheduling in a high\-volume healthcare\-related call center or medical practice * Comprehensive knowledge of medical terminology * Familiarity with EPIC scheduling and electronic medical record systems * Experience with multi\-line telephones and call queues * Spanish speaking \#HealthcareServices \#RemoteWork \#PatientCare \#CareerOpportunity \#SchedulingExpertise We prioritize candidate privacy and champion equal\-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top\-tier employer. \#PrismDataConsulting