Memory Support Scheduler

Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. We are not a staffing firm or agency. Home Health Focus AI does not hire for these roles—we identify and verify them from care providers directly. Employer Industry: Healthcare Services **Why Consider This Job Opportunity** * Competitive hourly wage * Full benefits package including health, dental, and vision * Paid time off and holiday pay * Opportunity to be part of a mission\-driven team improving dementia care in the state of Florida * Flexible remote work environment * Chance to make a positive impact on families navigating cognitive health challenges **What To Expect (Job Responsibilities)** * Proactively reach out to families and patients following a referral for cognitive concerns to explain the evaluation process and initiate scheduling * Coordinate and confirm appointments for telehealth and in\-clinic visits across multiple locations * Serve as a family liaison, answering questions about the evaluation process and ensuring all pre\-visit paperwork is completed * Manage the calendars of multiple APRNs to maximize patient access and minimize wait times * Proactively reschedule "no\-shows" and manage a waitlist to ensure clinic efficiency **What Is Required (Qualifications)** * Minimum of 2 years of medical scheduling or patient coordination experience, preferably in neurology, geriatrics, or behavioral health * Exceptional phone etiquette and communication skills to interact with seniors and their caregivers * Proficiency with EHR/EMR systems and comfort with video conferencing platforms * Strong attention to detail in managing complex calendars across different time zones * Ability to handle sensitive conversations regarding cognitive decline with compassion and respect **How To Stand Out (Preferred Qualifications)** * Experience in a healthcare setting that focuses on cognitive health or dementia care * Familiarity with telehealth platforms and managing remote consultations * Proven problem\-solving skills to assist families with barriers to care * Previous experience as a self\-starter in a remote work environment * Background in working with seniors and understanding their unique needs \#HealthcareServices \#MemorySupport \#RemoteWork \#PatientCare \#CareerOpportunity We prioritize candidate privacy and champion equal\-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top\-tier employer. \#HomeHealthFocusAI