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Communication & Engagement Specialist

Concentrix·100,000+ employees·Business process outsourcingVerified employer

Hourly pay

Pay not listed

per hour

Schedule

Set shift

~40 hrs/wk

Type

Full time

Fully remote · US

Experience

1+ yr

Bachelor’s

Apply now
Apply directly on Concentrix career site · ~2 min·0 viewed today

The quick read

The Communication & Engagement Specialist role focuses on internal communication and employee engagement initiatives, enhancing the company's culture and brand visibility. Candidates should possess strong communication skills, project management abilities, and a background in marketing or public relations. The position offers career growth opportunities and ongoing training support.

What we like about this job

  • Meets cushy criteria — verified pay range, accessible role
  • No phone work — chat / email / async only

Skills you'll use

  • communication
  • project management
  • digital communication tools

Benefits

  • career growth
  • training

Schedule

Remote type
Fully remote, US-based
Hours
40 hrs/week
Time zone
Various
Weekends
Standard
Shift options
Flexibility
Set schedule

About Concentrix

Global customer-experience BPO supporting Fortune 500 clients. One of the steadiest cushy employers, known for paid training, set schedules, and reliable benefits.

Size
100,000+ employees
Founded
1983
HQ
Newark, CA
Glassdoor
3.6
✓ We've verified this employer. See our 4-layer verification methodology.

Full job description

Job Title:

Communication & Engagement Specialist

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year

Role Summary 

The Communication & Engagement Specialist plays a key role in supporting and executing internal communication, employer branding, and employee engagement initiatives in Romania.  

The role contributes to strengthening the company’s culture, enhancing employee experience, and increasing brand visibility in the local market. 

This position works closely with the Engagement Team and local stakeholders to ensure message consistency, a unified employee experience, and effective implementation of communication and engagement activities across all pillars. 

 

Key responsibilities 

 

1. Internal Communication 

  • Draft, edit, and publish internal communications such as newsletters, announcements, and campaign messages. 

  • Maintain and regularly update internal communication platforms (intranet pages, email channels, digital screens). 

  • Coordinate communication campaigns that promote company initiatives, events, programs, and key updates. 

  • Ensure messaging is clear, timely, aligned with regional guidelines, and engaging for employees. 

  • Collect feedback and monitor performance of internal communication channels to propose improvements. 

 

2. Employee Engagement & Culture 

  • Plan, coordinate, and support execution of employee engagement initiatives (events, contests, recognition programs, CSR activities). 

  • Work closely with the Engagement Team to ensure strong participation, consistent experience, and alignment with regional and global culture pillars. 

  • Track engagement participation, gather feedback, and help improve engagement activities based on insights. 

  • Support local implementation of culture initiatives (Culture Champions, recognition moments, belonging programs, etc.). 

 

3. Employer Branding & Content Coordination 

  • Support the delivery of employer branding activities in line with regional and global strategy. 

  • Coordinate collection of local content for social media, recruitment marketing, and culture storytelling. 

  • Support preparation of posts, visuals, and updates for external channels (LinkedIn, Instagram, job boards). 

  • Collaborate with Talent Acquisition to highlight local success stories and employer value proposition (EVP). 

  • Assist in developing branded materials for internal and external use. 

 

4. ESG & Community Programs 

  • Support local execution of ESG initiatives linked to global sustainability, inclusion, and social impact goals. 

  • Help coordinate volunteer activities, NGO partnerships, and community involvement projects. 

  • Track participation and outcomes of ESG activities and share best practices across the region. 

 

Qualifications & Competencies 

 

Education & Experience 

  • Bachelor’s degree in Communications, Marketing, Public Relations, HR, or a related field. 

  • 2–4 years of experience in communication, employer branding, or engagement in a corporate or multinational environment. 

 

Skills 

  • Strong communication skills in English (B2/C1), both written and verbal. 

  • Great ability to create clear, engaging messages across multiple channels. 

  • Good understanding of digital communication tools and social media platforms (LinkedIn, Facebook, Instagram). 

  • Strong organizational and project management skills, with the ability to handle multiple tasks. 

  • Good proficiency in Microsoft Office Suite (PowerPoint, Word, Excel) & content creation tools (e.g., Canva). 

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location:

ROU Bucharest - 63-69 Dr. Iacob Felix Street

Language Requirements:

English (Required), Romanian

Time Type:

Full time

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