Full job description
This is a remote position.
As a General Virtual Assistant, you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work.
Your responsibilities include:
Client Support & Communication
- Deliver excellent customer support across phone, email, and written communication
- Manage client interactions professionally and efficiently
- Handle inbound/outbound calls, follow-ups, and inquiries
Administrative Operations
- Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation
- Manage inboxes, calendars, files, and other organizational tasks
- Ensure all tasks are completed with accuracy, efficiency, and attention to detail
Marketing & Social Media
- Assist with basic marketing initiatives
- Support social media management activities, suchs as scheduling posts, sourcing content, and monitoring engagement
Process Compliance & Continuous Improvement
- Follow client-specific Standard Operating Procedures (SOPs) consistently
- Stay updated on changes to procedures and company guidelines
- Ensure all work aligns with VirtuallyinCredible’s quality standards and core values
Reporting & Coordination
- Provide accurate data, updates, and regular reports to the leadership team
- Collaborate with teammates and departments as needed
- Perform additional tasks assigned from time to time, demonstrating adaptability and initiative
Verified just now. How we verify.