Full job description
This is a remote position.
We are seeking a detail-oriented and reliable Virtual Assistant to support email management, data entry, and CRM administration. This role is ideal for someone who thrives in a structured environment, processes information accurately, and can efficiently manage a high volume of emails and records.
Key Responsibilities
- Manage and organize incoming emails, ensuring timely prioritization and responses
- Extract key information from emails and accurately enter data into the client's portal/CRM
- Maintain and update records within the CRM and internal systems
- Draft professional email responses when additional information is required
- Participate in virtual meetings and team communications
- Utilize Microsoft Office tools for administrative and reporting tasks
- Provide urgent coverage when team members are absent or on leave
Requirements
- Strong attention to detail and accuracy
- Excellent data entry and information processing skills
- Strong written English communication skills
- Ability to manage multiple tasks and meet deadlines
- Comfortable working independently and following established processes
- Proficient in Microsoft Office and web-based platforms
- Reliable, responsive, and adaptable to changing priorities
- Familiarity with CRM systems and online communication tools
- Knowledge of U.S. states is a plus
Schedule
Saturday–Sunday: 9:00 PM – 6:00 AM PHT
Monday: 9:00 PM – 1:00 AM PHT
Must be available for on-call urgent coverage when needed
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