The quick read
Join a passionate team at Lucky Dog Mobile Grooming as a part-time scheduler. You'll manage appointments and communicate with clients, all while enjoying the flexibility of remote work. With a love for animals and strong communication skills, you'll coordinate schedules and provide exceptional customer service. Perfect for detail-oriented individuals looking for a fulfilling role in animal services!
Full job description
**Job description**
www.luckydogmobilegroomers.com
We’re looking for a remote scheduler part\-time to support our North Dallas, Texas
mobile dog grooming business. The ideal candidate is hardworking, customer
service–oriented, and extremely detail oriented. There’s no better place to launch an
exciting, fulfilling career in animal services than Lucky Dog!
**Objectives of this role**
Work remotely but prefer candidates on CST time zone.
Operating hours are 8:00am \- 8:00pm, also weekends. Manage all incoming
phone calls and messages.
Respond to calls, text messages, and social media messages for customers who
are interested to learn more about the service we provide, find out if you
service their area, give them a quote based on their dog breed and weight.
Schedule appointments, whether through phone calls, social media, or within app
for new and existing clients.
Manage and coordinate schedules for the groomer including confirming
appointments, moving appointments to make a preferred route for the groomer
or adjusting based on customers availability.
Coordinate daily schedules in communication with the groomers and clients, if
the groomer needs you to call the client to inform them about an issue, update
ticket based on services requested or needed, send or collect payment after
completed appointments, and inform clients if the groomer is running ahead or
behind schedule.
**Preferred skills and qualifications**
Have a passion for animals, specifically dogs and a knowledge of general dog
breeds.
Great personality with answering phone calls and messages. Share the
excitement and culture of the great services we provide and the convenience for
the clients of having their dogs groomed at their doorstep.
Ability to multi\-task and coordinate messages, appointments, and phone calls as
needed to keep a smooth daily operation and clear communication between
clients and the groomer.
Well\-developed verbal and written communication skills
Excellent attention to detail
Experience with MoeGo software a plus
Pay: From $20\.00 per hour
Work Location: Hybrid remote in Celina, TX 75009
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