Full job description
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco.
Here's what you can expect from Watco:
- Outstanding culture recognized by Forbes and Newsweek
- Competitive compensation and benefits
- Paid on-the-job training with peer trainers
- Training for conductors, engineers, mechanics, and MOW Team Members at Watco's Safe Performance Center
- Leadership and development programs offered through Watco University
- Career advancement opportunities
Job Summary
Starting Pay: $23 per hour
Schedule: Weekdays, 7:00 AM-4:00 PM, with on-call coverage as assigned.
Location: 14035 Industrial Rd., Houston, TX 77015
This role supports terminal operations by accurately entering, verifying, and maintaining customer and account data while upholding strict confidentiality and safety standards. It requires strong communication with Account Managers and Vessel Coordinators, timely processing of releases and inbounds, and real-time documentation of daily tasks. The position also participates in weekly and weekend on-call rotations and performs additional duties as assigned.
Essential Duties and Responsibilities
- Maintain confidentiality with all information provided
- Follows all safety rules and policies and reports any safety issues
- Provide quality service, maintain a positive and friendly demeanor, exhibit professionalism and a strong work ethic
- Possess a thorough understanding of the terminals' operating capabilities and processes
- Develop and maintain clear communications with each Account Manager and Vessel Coordinator to understand their needs, directions, and special requirements
- Enter Customer Releases, Inbounds, Uploads into TOS following processes and customer specific requirements
- Ensure all inbounds and releases are entered in a timely fashion following First In First Out except for any HOT request
- Verify entered Customer and Account Data by reviewing, correcting, deleting, or reentering data
- Update Data Entry Log real time for all tasks completed throughout the day
- Performs other duties as assigned
Qualifications
- Proficiency in Microsoft Office (especially Excel)
- Excellent organizational and time management skills
- Strong written and verbal communication
- Ability to adjust to changin operating conditions and work with a team
- Ability to prioritize and multitask in a fast-paced environment
- Ability to sit and work at a computer for extended periods
- Must be able to work weekly and weekend on call rotation
- Reliable and punctual with strong work ethic
- Must have a valid TWIC card or be able to obtain one upon hire
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